Account

Can the activation request be rejected?

Yes, we perform checks on your business based on your website, the attached documents, and the type of business/industry you run. If your activation request is rejected, we will send a notification via email with the reason for the rejection. You can also contact our CS team for further information.

Can Purwantara be integrated with more than 1 application for 1 account?

Yes, 1 account can be used for 1 or more applications. We recommend you to use different tokens from each integrated application.

Can I negotiate the service fee for a corporate account?

Please contact our Sales team at [email protected] or 021-27094911 for further information.

Will I be charged for registration?

Purwantara does not charge for registration or maintenance. We only charge for successful transactions.